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WE ARE BACK! All orders will be on a 2-4 week turnaround time from the time your order is placed until it ships. This is customary for small indie fragrance companies who are making a high quality handmade product. We appreciate your patience! We are currently proccessing orders 64509-65440.
We are fielding a high volume of customer support requests. For issues with your order, check out process or any urgent needs please fill out our Order Issue Form so we can ensure your request is received. ORDER ISSUE FORM

Purchase Limits Policy

To ensure fair access to our products for all customers, we have instituted the following purchase limits effective immediately:

  • Online Orders: Purchases are limited to $600 per customer, calculated before any discounts, promotions, or rewards are applied. Online orders will be limited to four (4) per month.

  • In Person Purchases: Purchases are limited to $1,000 per customer, calculated before any discounts, promotions, or rewards are applied. In-person purchases will be limited to four (4) per month.

  • Discounts: While purchase limits are in effect, all discounts are capped at a maximum of $300 per transaction for both in person and online purchases.

In addition, due to high demand, there is a temporary purchase limit of one (1) item per customer for Snow Moon Magic. This restriction will remain in place until inventory levels have stabilized.

We strictly enforce all purchase limits. Any attempt to circumvent these limits including, but not limited to; placing multiple orders, using multiple accounts, or coordinating purchases across individuals may result in corrective action at our sole discretion. Such action may include order cancellation, refusal of service, temporary or permanent bans from purchasing online and/or in person, and revocation of access to our loyalty program, including the forfeiture of any accumulated or unused loyalty points, without compensation.

We reserve the right to modify these limits, enforce them at any time, and take action without prior notice in order to protect the integrity of our inventory, promotions, and customer experience.

Policy Updated 2/1/2026