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Special orders may take up to 4 weeks to ship after your order is placed. We appreciate your patience! We are currently processing orders 79613-80434.
Our special order weekend is here! The window opens 6/5 at 11 am EDT, and closes at 6/7 at 11:59 pm.

shop our Discontinued Scents, this weekend only!

Special Order Scents

47 Items

General Collection

26 Items

Refund policy

Return Policy

Due to the personal nature of fragrance products and to maintain the highest standards of quality, hygiene, and safety, all sales are final. We discourage “blind buying” and strongly recommend sampling before committing to a full sized bottle. We do not accept returns or exchanges except as expressly outlined below.

Damaged or Defective Items

In the rare event that your order arrives damaged or defective, we are pleased to offer a replacement, subject to the following conditions:

  • The item must be damaged or defective upon delivery

  • You must contact us within 5 days of receiving your order (receipt is considered the day the order is marked delivered by the carrier)

  • Proof of damage or defect (such as photos or videos) may be required

If your claim is approved:

  • A prepaid return shipping label will be provided at no cost to you

  • The damaged or defective item must be returned as instructed

  • Once the item is received and inspected, a replacement of the same product will be shipped

Non-Returnable Conditions

We do not accept returns or offer replacements for:

  • Used or opened products that are not defective

  • Dissatisfaction with scent, fragrance preference, or personal taste

  • Damage caused by misuse, improper handling, or improper storage

  • Claims submitted outside the stated reporting period

Refunds

Refunds are not offered. All approved claims are resolved through replacement only. We reserve the right, at our sole discretion, to determine eligibility for replacement.

Limitation of Liability

To the maximum extent permitted by law, Sorcellerie Apothecary (Sorce) shall not be liable for any indirect, incidental, consequential, or special damages arising from the purchase or use of our products. Our total liability shall not exceed the original purchase price of the product.

Policy Updates

We reserve the right to modify this policy at any time without prior notice. The policy in effect at the time of purchase will apply.

Contact Information

If you believe your item is damaged or defective, please contact us at customersupport@shopsorce.com and include your order number and supporting documentation.

Updated February 2, 2026